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Position Description
We are now hiring for a busy warehousing and fulfillment firm in the city of Riverside, CA.Position: Customer Service RepresentativePay: $17/hrResponsibilities:
- Review and process new orders throughout the day based on start ship dates and delivery dates
- Receive orders on various systems and acknowledge, export, and import into the Warehouse Management software for processing
- Routing orders when necessary
- Track shipments until shipped
- Prepare all shipment documentation (BOLs/packing slips)
- Process new customer requests based on ongoing projects
- Perform data entry for various job tasks
- Ensure that all orders are being handled in a time sensitive manner
- Review vendor routing guides ensure that outbound shipments are compliant and devoid of chargeback issues
- Review and maintain email correspondence, responding to inquiries in a timely manner with clients, vendors and carriers, acknowledging email receipt and researching open issues as needed; maintain positive customer relationships
- Knowledgeable in Microsoft office programs
- Schedule request delivery and pick up appointments
- Maintain closing orders and confirming receipts in a timely manner
- Perform other duties as required by management
- Take initiative to solve a problem before involving management
- Continuously perform all required tasks in a safe manner, adhering to all established safety rules, procedures, and company policies
Please feel free to give our office a call if interested. Front office recruiter - (951)266-6225
Type: Part-time